ExactCare Knowledge

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Home Account Questions

I forgot my password. What should I do?

    On the login page, select the purple Forgot Your Password? link. Then, enter your email address. You will receive a link with instructions on how to reset your password. If you do not get the link within 30 minutes, call us at 1-877-355-7225.

    Did you not receive a link?

    • Check that you have verified your email address through your account.
    • You will not be able to receive email notifications from the app until you do this.
    • If you have verified your email address but still do not get the link within 30 minutes, call us at 1-877-355-7225.

     

    reset password password recovery

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